Privacy Policy

Privacy Policy for Shropshire Earwax Removal - Wax Removal Services

Effective Date: 01/06/24

At Shropshire Earwax Removal we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when scheduling wax removal services.

When you book an appointment, we may collect the following personal information:

• Contact Information: Name, phone number, email address.
• Health Information: Relevant details related to your health or medical conditions that may affect the wax removal process.
• Appointment Information: Dates, times, and notes related to your treatment.

Your information is used for the following purposes:

• Scheduling: To book and manage your appointments.
• Treatment: To maintain accurate records for safe and effective care.
• Communication: To send appointment reminders and respond to inquiries.

We use Cliniko, a secure practice management software, to store your data. Cliniko ensures your information is:

• Encrypted: Both in transit and at rest.
• Password Protected: Only accessible by me, the service provider, through my password-protected phone.

These measures ensure your personal information is safe and secure.

We do not share your personal data with third parties for marketing purposes. We may share it in the following cases:

• With your consent (e.g., referring to another professional).
• If required by law.
• With service providers (e.g., Cliniko), who are bound by confidentiality agreements.

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us.

If you have any questions or concerns, please contact us at:
Mark Challiner
Shropshire Earwax Removal
dr.markchalliner@gmail.com
07411 22 33 57

We are dedicated to safeguarding your privacy.